Returns-Refunds-Privacy policy
No Return, All Sales Final Policy:
Thank you for shopping at our online store. We strive to provide high-quality products and services to our customers. To ensure clarity and transparency, we have implemented a No Return, All Sales Final Policy. Please read the following policy carefully before making a purchase:
1. Product Descriptions & Accuracy:
We make every effort to provide accurate and detailed product descriptions on our website. It is essential that customers review these descriptions, including specifications, dimensions, and other relevant information, to ensure the product meets their requirements before making a purchase. If you have any questions or need clarification, please contact our customer support team before placing your order.
2. Defective or Damaged Products:
In the unlikely event that you receive a defective or damaged product, please contact us at Contactus@UsefulMatter.com within 3 days of receiving your order. We will work with you to resolve the issue by offering a replacement, depending on the circumstances. Please provide clear photographic evidence of the defect or damage when contacting us.
3. Change of Mind or Customer Dissatisfaction:
We do not accept returns or exchanges due to a change of mind or customer dissatisfaction. We encourage customers to carefully consider their purchase and reach out to our customer support team if they have any questions or concerns before placing an order. This policy is in place to ensure fair and consistent treatment for all customers.
4. Cancellation of Orders:
Once an order is placed and payment is processed, it cannot be canceled or modified. Please review your order carefully before completing the checkout process.
6. Shipping and Delivery:
We are not responsible for any shipping delays, damages, or losses that may occur during transit. Once the order has been handed over to the shipping carrier, any issues should be addressed directly with the carrier. We will, however, assist you in any way possible to resolve any delivery-related issues.
By making a purchase on our website, you acknowledge and agree to abide by this No Return, All Sales Final Policy.
If you have any questions or concerns regarding this policy, please contact us, and we will be happy to assist you. Thank you for your understanding and support.
Useful Matter
Contact Us: If you have any questions about our Returns and Refunds Policy, please contact us by e-mail: Contactus@usefulmatter.com
_______________________________________________
Privacy Policy
Useful Matter website is owned by Useful Matter, which is a data controller of your personal data. We have adopted this Privacy Policy, which determines how we are processing the information collected by Useful Matter, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Useful Matter website. We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect: When you visit the Useful Matter, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data? Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via Contactus@usefulmatter.com
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.